Can I return my medicine for a refund?
According to the Federal Law, it is unfortunately not possible for us to make a refund or exchange of prescription […]
Archives: FAQs
Is there a withdrawal protection for my order?
Customers who wish to cancel an order that has already been placed can do so as long as they have […]
What are your shipping rates and how is data protection?
All costs as well as the shipping rates and the online prescription are already included in the price. If the […]
Is it possible to buy in a store?
Unfortunately we only have an online store at the moment, but keep asking and we will have shops everywhere soon!
What are your security and data protection clarifications?
Your privacy and security are, of course, very important to us and this will not be put at risk under […]
Is the sale of these prescription medicines on the internet legal?
Of course, the only exception to this are narcotics or other highly regulated medicines. All our medications we offer online […]
What is Generic?
Generic medicines contain exactly the same active ingredient as is contained in the well-known brand medicines. The developing pharmaceutical company […]
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